Shipping & Returns
1. How is the fixture shipped?
In 99% of the cases we ship UPS ground. We can use another common carrier should the size of the light have different requirements.
2. Is the fixture insured when being shipped?
All fixtures are insured . We have an excellent record when it comes to damage in shipment because we adhere closely to UPS packaging guidelines.
3. What is your return policy if I do not like what I buy?
We have two return policies :
– With the 7 day return policy you may return a fixture as long as your Ship Date is 7 days from the date you receive the fixture.
– The second policy is an unlimited return policy for merchandise credit. Please refer to our Consumer Policy Brochure on the Policies page of our Web site.